Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"8a1d2a78c08e865df8b7b063bcdc7e1cae01aee9_lout","branding":{"id":"3","key":"care","name":"Cyrebro Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#80010c","headerLinkHoverBGColor":"#80010c","headerBadgeColor":"#80010c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a2d49a73-e5d9-4fb2-b88d-48c4dea460a2/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWRjYzVlOS00MmYzLTQ0YTQtOGM2ZS1jYjQ1YzRkNDQwYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyZDQ5YTczLWU1ZDktNGZiMi1iODhkLTQ4YzRkZWE0NjBhMiI6WyJyZWFkIl19LCJleHAiOjE3ODE0ODgxODUsIm5iZiI6MTc4MTQ4NzU4NX0.QXBYb-19OumyqM59_AJMi-uJgHft8mUlhMmm6F7nhcc&client=1adcc5e9-42f3-44a4-8c6e-cb45c4d440c9&mode=fit","logoId":"a2d49a73-e5d9-4fb2-b88d-48c4dea460a2","isLogoAvailable":true,"helpCenterTitle":"Cyrebro Neurosignals","sharedPortalName":"Cyrebro Neurosignals","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Cyrebro Neurosignals","sharedPortalName":"Cyrebro Neurosignals","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Centre d'Aide","sharedPortalName":"Centre d'Aide","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#35b1c5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/08a83ad2-17f2-419b-bdb3-0e9768a62be7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWRjYzVlOS00MmYzLTQ0YTQtOGM2ZS1jYjQ1YzRkNDQwYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA4YTgzYWQyLTE3ZjItNDE5Yi1iZGIzLTBlOTc2OGE2MmJlNyI6WyJyZWFkIl19LCJleHAiOjE3ODE0ODgxODUsIm5iZiI6MTc4MTQ4NzU4NX0._6vc8vkKR1vEmOtygzvOb2XShHpx3Ho9P6tGY_OoUbQ&client=1adcc5e9-42f3-44a4-8c6e-cb45c4d440c9&height=300&mode=fit","bannerMediaApiFileId":"08a83ad2-17f2-419b-bdb3-0e9768a62be7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"care","projectId":10120,"serviceDeskId":3,"name":"Cyrebro Support","description":"<p>Contact Cyrebro's Support team<br> Contactez l'équipe Support de Cyrebro</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"86","name":"Demande d'information juridique","descriptionHtml":"","callToAction":"Demande d'information juridique","introHtml":"<p>Demande d'information juridique</p>","icon":10535,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[11],"key":""},{"id":"85","name":"Remonter un problème","descriptionHtml":"","callToAction":"Remonter un problème","introHtml":"<p>Sélectionnez cette option pour signaler un problème</p>","icon":10565,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[11],"key":""},{"id":"191","name":"Retour d'information","descriptionHtml":"","callToAction":"Retour d'information","introHtml":"<p>Tout type de retour d'information</p>","icon":10570,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[11],"key":""},{"id":"83","name":"Suggérer une amélioration","descriptionHtml":"","callToAction":"Suggérer une amélioration","introHtml":"<p>Faites-nous part de vos idées pour améliorer notre produit. Vous voyez une catégorie où nous pourrions faire mieux ?<br> Nous sommes à votre écoute</p>","icon":10555,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[11],"key":""},{"id":"82","name":"Support technique et de recherche","descriptionHtml":"","callToAction":"Support technique et de recherche","introHtml":"<p>Sélectionnez cette option pour demander l'assistance de notre support technique ou de recherche.</p>","icon":10540,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[11],"key":""},{"id":"84","name":"Une autre question ?","descriptionHtml":"","callToAction":"Une autre question ?","introHtml":"","icon":10569,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"Général"}],"orderMapping":{"11":[191,82,85,83,86,84]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CARE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWRjYzVlOS00MmYzLTQ0YTQtOGM2ZS1jYjQ1YzRkNDQwYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNzk2NTc0MTQzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODE0ODg3ODUsIm5iZiI6MTc4MTQ4NzU4NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.8T-N1YmOstPoGL6NloDA5VA1NITD8M-EPf-ADmof1p8","targetCollection":"upload-user-collection-796574143","endpointUrl":"https://api.media.atlassian.com","clientId":"1adcc5e9-42f3-44a4-8c6e-cb45c4d440c9","tokenDurationInMins":20}},"reqCreate":{"id":191,"projectId":10120,"issueType":{"id":"10306","name":"Feedback"},"form":{"name":"Retour d'information","descriptionHtml":"","callToAction":"Retour d'information","intro":"<p>Tout type de retour d'information</p>","instructions":"","icon":10570,"iconUrl":"https://mybrain.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Résumé","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièces jointes","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/191","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/191","calendarParams":{"firstDay":0,"date":"2026-06-15T03:39:45+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWRjYzVlOS00MmYzLTQ0YTQtOGM2ZS1jYjQ1YzRkNDQwYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNzk2NTc0MTQzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODE0ODg3ODUsIm5iZiI6MTc4MTQ4NzU4NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.8T-N1YmOstPoGL6NloDA5VA1NITD8M-EPf-ADmof1p8","targetCollection":"upload-user-collection-796574143","endpointUrl":"https://api.media.atlassian.com","clientId":"1adcc5e9-42f3-44a4-8c6e-cb45c4d440c9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}